1. Legal Compliance

We comply with all applicable UK laws and standards, including but not limited to:

• Health and Safety at Work Act 1974

• Control of Substances Hazardous to Health (COSHH) Regulations 2002

• Environmental Protection Act 1990

• Working Time Regulations 1998

• Data Protection Act 2018 (UK GDPR)

2. Insurance & Liability

• We hold full Public Liability Insurance and Employer’s Liability Insurance, with documentation available upon request.

• All staff are covered under our comprehensive health and safety protocols and insurance policies while working on client premises.

3. Certifications & Training

While we are not currently ISO certified, Housekeeping 247 Ltd operates in line with the principles of:

• ISO 9001 (Quality Management)

• ISO 14001 (Environmental Management)

• ISO 45001 (Occupational Health & Safety)

All operatives are trained in:

• COSHH Awareness

• Manual Handling

• Health & Safety Basics

• Infection Control & Biohazard Handling (where applicable)

We also ensure that key personnel complete DBS checks when required for sensitive sites such as schools or healthcare facilities.

4. Commitment to Continual Improvement

We actively monitor changes in legislation, industry best practice, and client requirements to:

• Maintain legal compliance

• Improve service quality

• Strengthen operational procedures

• Enhance environmental and social responsibility

5. Subcontractor & Supplier Assurance

Where third-party contractors or suppliers are involved, we require:

• Proof of insurance

• Adherence to relevant H&S legislation

• Ethical procurement of materials

• Evidence of appropriate training and experience

6. Client Assurance

• We can provide method statements, risk assessments, COSHH records, and proof of insurance upon request.

• Our operations are guided by documented procedures and quality assurance checks.

🔒 Trust is built on compliance, transparency, and consistency. Housekeeping 247 Ltd is proud to operate with these values at the core of everything we do.