1. Site Access and Security

• Staff will always wear visible company identification badges and uniforms.

• Access to client premises will be by prior arrangement and with appropriate permissions.

• Where key-holding or alarm handling is required, staff follow strict protocols to maintain security.

2. Personal Protective Equipment (PPE)

• Staff will use appropriate PPE depending on the job requirements, including gloves, masks, and protective clothing.

• PPE is regularly inspected and replaced as needed to ensure effectiveness.

3. Hazard Identification and Reporting

• All employees are trained to identify hazards such as slippery floors, exposed wiring, or hazardous substances.

• Any unsafe condition or incident must be reported immediately to the site supervisor or management.

4. Safe Use of Equipment and Substances

• Only trained personnel will operate machinery or cleaning equipment.

• Chemicals and cleaning agents will be used according to manufacturer instructions and COSHH assessments.

• Spillages will be managed promptly using approved procedures to prevent accidents.

5. Lone Working

• When working alone, staff follow established lone working procedures, including regular check-ins and emergency contacts.

• Risk assessments will consider lone working hazards and controls.

6. Emergency Procedures

• Staff will familiarize themselves with the client site’s emergency exits, fire alarms, and assembly points.

• First aid kits and trained personnel will be available either on site or from the client.

• All accidents or near misses must be reported immediately.

7. Respect for Client Property and Privacy

• Staff will exercise care and discretion when working in occupied premises.

• Client property and information will be treated confidentially and respectfully.

8. Continuous Improvement

• Feedback from staff and clients is welcomed to improve site safety practices.

• Regular reviews of site safety procedures will be conducted.

For any questions or to report a site safety concern, please contact:
📧 admin@housekeeping247.agency